Serial References
What are Serial References?
A Serial Reference is a unique set of characters that can be used to individually identify a product or service. Designed to be used once, it can be tracked throughout its life. Serial References can be made up of numbers, letters and symbols.
Serial References serve multiple purposes, such as ensuring accurate record keeping, tracing product history, managing inventory, and tracking warranty information. Serial References can be used to expose unique information about each product to your customers. By doing so, you can foster transparency and enable customers to have a deeper understanding of the individual characteristics and history associated with each purchase.
By default there is a limit of 1000 Serial References per Group. Contact us if you'd like to increase this limit.
Serial Reference Example
H8294RKNMO3MD3O8WM9WEWE29
View Serial References
All active Serial References are visible when viewing a Group. Using the pagination options at the bottom of the table you can move between pages.
Searching for a Serial References
Using search box, you can search by the Serial Reference. You'll need to enter at least 3 characters to start searching.
Manage Serial References
Create a single Serial Reference
Visit a Group, that has been set up as Continuous
Click Global Actions
Select Create Serial
A new Serial Reference will now be created
Create multiple Serial Reference for a Serial Batch
You can create up to 500 Serial References in a batch.
Visit a Group, that has been set up as a Batch
Click Global Actions
Select Create Serial Batch
Enter the number of References to be created
Enter a batch name, by default the batch name is given the current date and time
Click Create
Delete a single Serial Reference
Tips
Search for Serial References quickly, using the search box
Visit a Group
Find the Serial Reference you would like to delete
Open Actions in the Serial Reference line
You'll be prompted to confirm the deletion request
Select Delete
Delete multiple Serial Reference
Tips
Search for Serial References quickly, using the search box.
Visit a Group
Use the checkboxes to select all the Serial References you would like to delete
Once you've selected the Serial References, click Global Actions
Select Delete References
You'll be prompted to confirm the deletion request
Select Delete
Serial Batches
Serial Batches enable you to create groups of Serial References, with a common parent to link them. This is useful when trying to group Serial References together. When creating a new Serial Batch, you can name it to keep track of the specific Batch.
Create a Serial Batch
Following the guide to create a new Group using the Advanced method
When setting the groups parameters, set the Group Type to Batch
Now, follow this guide on how to create Serial References to learn how to populate the Serial Group.
View all Serial Batches
Visit a Group, that has been set up as a Batch
Click Global Actions
Select View Batches
You'll see a list of Serial Batches
Tips
To switch the view back to see all the Serial References
Click Global Actions
Select View All References