About our Usage Limits
To ensure everyone benefits from the best performance and experience we have a few limits in place as we scale up Volconic. If you'd like us to increase a limit for you, please don't hesitate to get in-touch and we'd be happy to help.
Groups - 5 Groups
The number of active Groups that can be created for a given Organization.
Serial References Per Group - 5000 Serial References
The number of active unique Serial References that can be created for a given Serial Group.
There is a limit of 500 Serial References that can be created per Batch
Public Passport Validity Period - 1 Year
The period of time a Public Passport can be accessed externally, from on the date the Serial Reference was created.
Custom Topics - 7 Topics
The number of active Custom Topics that can be created for a given Group.
Shopify Line Items - 10 Items
The total number of unique line items in a given Shopify Order - irrespective of wether they are linked or not to a Group in Volconic.
Product Quantity Per Line Item - 10 Items
The quantity of a given item per line item. i.e An an order with a quantity 10 Blue Boots, where Blue Boots are the line item.
Setting Order Attributes in Shopify - 40 References
The total number of Serial References created for a single order. If this exceeds 40, the Order Attributes fields in Shopify won't be updated.